When you create and use an account on x688, we collect various types of information to provide you with the best possible experience. This data collection is fully transparent and used only for necessary purposes. The categories of information we collect are detailed below.
We collect your name, email address, mobile number, date of birth, and identity verification documents. This information is used to register your account and ensure its security.
Information about your device type, operating system, browser type, IP address, and screen resolution is collected automatically. This data helps us improve platform compatibility and performance.
Records of BDT deposit and withdrawal transactions, payment method types, and transaction timestamps are stored. Full card numbers or bank account details are never stored directly on our servers — they are handled through an encrypted gateway.
We collect information about the games you play, pages you visit, how long you stay active on the platform, and which features you use most. This data helps us personalize your experience.
X688 uses collected data only for specific, legitimate purposes. No information is used for commercial advertising or sold to third parties without your consent. Our core purposes for using your data are outlined below.
Your information is used to verify your identity, secure your account, and process logins and transactions. It is also required for age verification and KYC procedures.
Your data is used to recommend games based on your preferences, offer personalized bonuses, and analyze your usage patterns to create a better experience. We want every user in Bangladesh to have a gaming environment that feels right for them.
Your data is analyzed to detect suspicious transactions, prevent multiple accounts or fraudulent activity, and maintain platform security. This is essential to keeping your account and funds safe.
Your contact information is used to resolve issues quickly, keep you informed of important updates, and send necessary notifications. We never send irrelevant or excessive messages.
Certain data must be retained to comply with applicable laws and regulations in Bangladesh and to meet regulatory requirements. In such cases, data use is carried out as a legal obligation.
X688 uses industry-standard security technology to protect your data. All sensitive information is transmitted via SSL/TLS encryption and stored in accordance with strict security protocols. Our security team monitors systems around the clock to prevent any unauthorized access.
Your password is never stored in plain text — it is transformed through a strong hashing algorithm. Payment information is handled via a PCI-DSS compliant encrypted gateway, and full card numbers or bank details are never stored on our servers. Our data retention policy works as follows: active account data is retained for as long as the account remains active, and after closure it is kept for a legally required period before being securely deleted. We conduct regular security audits and have processes in place to address any vulnerabilities promptly.
All data transfers are secured with 256-bit encryption, meeting international standards.
You can enable OTP and two-factor verification as an extra layer of security when accessing your account.
Your password is never stored in plain text — it is securely hashed using the bcrypt algorithm.
Our security team monitors systems 24/7 and takes immediate action in response to any unusual activity.
X688 never sells or rents your personal data. In certain situations, limited information may be shared with trusted partners, solely to improve your experience. Such sharing is governed by strict agreements, and third parties may only use the data for the specific purpose it was shared for.
Mobile Pay, Nagad, Rocket, and other Bangladeshi payment gateways receive limited transaction data solely to process payments. This information is used only for payment verification and fraud prevention, and they are not permitted to use it independently.
Selected service providers responsible for cloud hosting, server management, and technical infrastructure are granted limited access to data. These providers operate under strict data protection agreements and are bound to maintain full confidentiality.
We are required to provide relevant information when legally directed to do so by Bangladeshi courts or government authorities. However, every such request is carefully reviewed, and data is only disclosed where there is a genuine legal obligation.
Your data is never sold to advertisers, shared with data brokers, or used for any marketing purpose without your consent. This is a core commitment of x688.
Every user on x688 holds important rights over their own data. We believe users should remain in control of their information, and we operate with full transparency and cooperation in line with that principle. Your key rights are outlined below.
You have the right to know what information we hold about you. Contact our support team and we will provide a full report of your data. Requests are typically fulfilled within 30 business days.
If any information in your profile is incorrect or outdated, you can request a correction. Keeping your details accurate helps maintain your account security and service quality. Correction requests are reviewed and processed promptly.
When closing your account, you may request that your personal data be deleted. All data not required to be retained under legal obligations will be securely erased, and you will receive a confirmation.
To exercise any of these rights, contact our support team. Once your identity is verified, your request will be processed as quickly as possible.
X688 reserves the right to update this Privacy Policy as needed. Changes may be made in response to developments in technology, law, or business operations. We will notify you of any significant changes via email or a platform notification in advance.
The date of each update will be shown at the top of this page under "Last Updated." Continued use of the platform after any changes constitutes acceptance of the revised policy. We recommend reviewing this page regularly. If you have concerns about any changes, please contact our support team before closing your account and we will take your feedback seriously.
For any questions, concerns, or requests regarding your data privacy, the x688 support team is always here to help. We take every inquiry seriously and aim to respond as quickly as possible. Protecting your privacy is our professional responsibility.
To submit a data protection request or to correct or delete account information, please contact us through the following: